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ElectronicResource GovDoc
Corporate Author United States. Government Accountability Office.

Title Federal contact centers [electronic resource] : mechanism for sharing metrics and oversight practices along with improved data needed : report to congressional requesters.

Imprint [Washington, D.C.] : U.S. Government Accountability Office, [2006]

Copies

Location Call No. OPAC Message Status
 Axe Federal Documents Online  GA 1.13:GAO-06-270    ---  Available
Description ii, 40 p. : digital, PDF file.
System Details Mode of access via the GPO Access web site.
Note Title from title screen (viewed on Apr. 3, 2006).
"February 2006."
Paper version available from: U.S. Government Accountability Office, 441 G St., NW, Rm. LM, Washington, D.C. 20548.
Bibliography Includes bibliographical references.
Note "GAO-06-270."
Subject Call centers -- Government policy -- United States.
Information services -- Government policy -- United States.
Government contractors -- United States.
Performance technology -- United States.
Added Title Mechanism for sharing metrics and oversight practices along with improved data needed
Gpo Item No. 0546-D (online)
Sudoc No. GA 1.13:GAO-06-270

 
    
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