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ElectronicResource GovDoc

Corporate Author

United States. Government Accountability Office.

Title Federal contact centers [electronic resource] : mechanism for sharing metrics and oversight practices along with improved data needed : report to congressional requesters.

Imprint

[Washington, D.C.] : U.S. Government Accountability Office, [2006]

Connect to
Connect to https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-06-270/pdf/GAOREPORTS-GAO-06-270.pdf

Copies

Location	Call No.	OPAC Message	Status
Axe Federal Documents Online	GA 1.13:GAO-06-270	---	Available

Description	ii, 40 p. : digital, PDF file.
System Details	Mode of access via the GPO Access web site.
Note	Title from title screen (viewed on Apr. 3, 2006).
	"February 2006."
	Paper version available from: U.S. Government Accountability Office, 441 G St., NW, Rm. LM, Washington, D.C. 20548.
Bibliography	Includes bibliographical references.
Note	"GAO-06-270."
Subject	Call centers -- Government policy -- United States.
	Information services -- Government policy -- United States.
	Government contractors -- United States.
	Performance technology -- United States.
Added Title	Mechanism for sharing metrics and oversight practices along with improved data needed
Gpo Item No.	0546-D (online)
Sudoc No.	GA 1.13:GAO-06-270