Title from title screen (viewed on Apr. 15, 2003).
File Type
World Wide Web Resource.
Summary
The U.S. Federal Trade Commission (FTC) presents the October 2001 consumer alert "Problems with Holiday Purchases?" in PDF format. The alert offers information for consumers that believe that they have been cheated by a retailer during the holiday season. The FTC encourages consumers to know their rights, keep good records, and contact the retail if dissatisfied. Consumers can also file a complaint with the FTC.