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Author
Menschner, Philipp, author.
Title
A service engineering method for knowledge-intense person-oriented services / Philipp Menschner.
Publication Info.
Kassel, Germany : kassel university press, 2015.
2015
Connect to
Available to Pittsburg State University patrons only.
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Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
1 online resource (296 pages) : illustration, tables.
text rdacontent
computer rdamedia
online resource rdacarrier
Series
Research on IT/Service/Innovation/Collaboration ; Volume 4
Bibliography
Includes bibliographical references.
Note
Description based on online resource; title from PDF title page (ebrary, viewed June 9, 2016).
Subject
Computer service industry.
Computer industry -- Customer services.
Genre/Form
Electronic books.
Other Form:
Print version: Menschner, Philipp. Service engineering method for knowledge-intense person-oriented services. Kassel, Germany : kassel university press, c2015 xxx, 264 pages Research on IT/Service/Innovation/Collaboration ; Volume 4 9783862197941
ISBN
9783862197941
9783862197958 (e-book)
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