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Corporate Author United States. Department of Health and Human Services. Office of Inspector General, author.

Title How the private sector monitors customer satisfaction : a benchmarking report.

Publication Info. [Washington, D.C.] : Department of Health and Human Services, Office of Inspector General, 1994..

Copies

Location Call No. OPAC Message Status
 Axe Federal Documents Online  HE 1.75:OEI-02-94-00060    ---  Available
Description 1 online resource (i, 5, A-1 pages) : illustrations
text rdacontent
computer rdamedia
online resource rdacarrier
Note Title from title screen (viewed July 6, 2016).
"April 1994."
"OEI-02-94-00060."
Bibliography Includes bibliographical references (page A-1).
Subject Consumer satisfaction -- United States -- Measurement.
Administrative agencies -- United States -- Evaluation.
Administrative agencies -- Evaluation. (OCoLC)fst00796767
Consumer satisfaction -- Measurement. (OCoLC)fst00876406
United States. (OCoLC)fst01204155
Gpo Item No. 0445-B-07 (online)
Sudoc No. HE 1.75:OEI-02-94-00060

 
    
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