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Airline and airport holiday travel preparations : hearing before the Subcommittee on Aviation of the

United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation.
Washington : U.S. G.P.O. : For sale by the Supt. of Docs., U.S. G.P.O., 2007. 2007

Airline delays and consumer service : hearing before the Subcommittee on Aviation of the Committee o

United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation.
Washington : U.S. G.P.O. : For sale by the Supt. of Docs., U.S. G.P.O., 2007. 2007

Aviation consumer issues : emergency contingency planning and outlook for summer travel : hearing be

United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation.
Washington : U.S. G.P.O. : For sale by the Supt. of Docs., U.S. G.P.O., 2009. 2009

Aviation consumer issues : hearing before the Subcommittee on Aviation of the Committee on Transport

United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation.
Washington : U.S. G.P.O. : For sale by the Supt. of Docs., U.S. G.P.O., 2007. 2007

Aviation delays and consumer issues : hearing before the Subcommittee on Aviation of the Committee o

United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation.
Washington : U.S. G.P.O. : For sale by the Supt. of Docs., U.S. G.P.O., 2008. 2008

CAHPS, assessing health care quality from the patient's perspective

United States. Agency for Healthcare Research and Quality.
[Rockville, Md.] : Agency for Healthcare Research and Quality, [2008] 2008

Congestion and delays the impact on passengers and possible solutions : hearing before the Subcommit

United States. Congress. Senate. Committee on Commerce, Science, and Transportation. Subcommittee on Aviation Operations, Safety, and Security.
Washington : U.S. G.P.O. : For sale by the Supt. of Docs., U.S. G.P.O., 2012. 2012

Consumer wireless issues hearing before the Committee on Commerce, Science, and Transportation, Unit

United States. Congress. Senate. Committee on Commerce, Science, and Transportation.
Washington : U.S. G.P.O. : For sale by the Supt. of Docs., U.S. G.P.O., 2012. 2012

HMO customer satisfaction surveys.

United States. Department of Health and Human Services. Office of Inspector General, author.
[Washington, D.C.] : Department of Health and Human Services, Office of Inspector General, 1995. 1995

Medicare beneficiary telephone customer service.

United States. Department of Health and Human Services. Office of Inspector General, author.
[Washington, D.C.] : Department of Health and Human Services, Office of Inspector General, 2005. 2005

Medicare risk HMO performance indicators.

United States. Department of Health and Human Services. Office of Inspector General, author.
[Washington, D.C.] : Department of Health and Human Services, Office of Inspector General, 1995. 1995

The MHSIP consumer-oriented mental health report card the final report of the Mental Health Statisti

Mental Health Statistics Improvement Program. Task Force on a Consumer-Oriented Mental Health Report Card.
[Rockville, Md.] : U.S. Dept. of Health and Human Services, Substance Abuse and Mental Health Services Administration, National Mental Health Information Center : Center for Mental Health Services, [1996] 1996

Surveying Medicare HMO beneficiaries : benefits and protocols.

United States. Department of Health and Human Services. Office of Inspector General, author.
[Washington, D.C.] : Department of Health and Human Services, Office of Inspector General, 1995. 1995

U.S. Postal Service new focus on improving service quality and customer satisfaction : report to Con

United States. General Accounting Office.
Washington, D.C. (P.O. Box 37050, Washington 20013) : The Office, [1995] 1995

Telecommunications FCC needs to improve oversight of wireless phone service : report to congressiona

United States. Government Accountability Office.
[Washington, D.C.] : U.S. Govt. Accountability Office, [2009] 2009