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Author
Whyte, Grafton, author.
Title
The V-Modle of service quality : an exploration of African customer service delivery metrics / by Grafton Whyte.
Publication Info.
United Kingdom : Emerald Publishing, 2018.
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Available to Pittsburg State University patrons only.
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Call No.
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Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
1 online resource (157 pages)
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Note
Description based on print version record.
Subject
Customer services -- Africa.
Customer relations -- Africa -- Management.
Genre/Form
Electronic books.
Other Form:
Print version: Whyte, Grafton. V-Modle of service quality : an exploration of African customer service delivery metrics. United Kingdom : Emerald Publishing, c2018 157 pages 9781787696068
ISBN
9781787696068
9781787696037 (e-book)
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