Welcome to the Kids' Library!

151 quick ideas to get new customers

Wilson, Jerry R., 1944-2005.
Franklin Lakes, NJ : Career Press, 2005. 2005

Achieve sales excellence : the 7 customer rules for becoming the new sales professional

Stevens, Howard, 1941-
Avon, Mass. : Platinum Press, c2007. 2007

Beyond the ultimate question : a systematic approach to improve customer loyalty

Hayes, Bob E., 1963- author.
Milwaukee, Wisconsin : ASQ Quality Press, 2009. 2009

Brand advocates turning enthusiastic customers into a powerful marketing force

Fuggetta, Rob.
Hoboken, N.J. : Wiley, 2012. 2012

Brand real how smart companies live their brand promise and inspire fierce customer loyalty

Vincent, Laurence.
New York : American Management Association, 2012. 2012

The culting of brands : when customers become true believers

Atkin, Douglas.
New York : Portfolio, c2004. 2004

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, an

Lowenstein, Michael W., 1942- author.
Milwaukee, Wisconsin : ASQ Quality Press, 2011. 2011

Customer share marketing : how the world's great marketers unlock profits from customer loyalty

Osenton, Tom.
Upper Saddle River, N.J. : Financial Times Prentice Hall, c2002. 2002

Customer winback how to recapture lost customers and keep them loyal

Griffin, Jill.
San Francisco : Jossey-Bass, c2001. 2001

Customers for keeps : 8 powerful strategies to turn customers into friends and keep them forever

Geller, Lois K., 1944-
Avon, Mass. : Adams Media, c2002. 2002

La estrategia CRM : las claves para aumentar y fidelizar a la clientela

Delers, Antoine, author.
[Place of publication not identified] : 50Minutos.es, [2017] 2017

Exceptional service, exceptional profit the secrets of building a five-star customer service organiz

Inghilleri, Leonardo.
New York : American Management Association, 2010. 2010

From voices to results-voice of customer questions, tools and analysis : proven techniques for under

Coppenhaver, Robert, author.
Birmingham ; Mumbai : Packt Publishing, 2018. 2018

Igniting customer connections : fire up your company's growth by multiplying customer experience & e

Frawley, Andrew, author.
Hoboken, New Jersey : Wiley, 2015. 2015

Improving customer satisfaction, loyalty, and profit : an integrated measurement and management syst

Johnson, Michael D. (Michael David)
San Francisco : Jossey-Bass, c2000. 2000

Incentivierung und Multi-Channel-Integration des Kundenengagements und ihr Einfluss auf die Kundenlo

Gerdes, Sina, author.
Hamburg, [Germany] : Diplomica Verlag, 2016. 2016

Keep your customers : how to stop customer turnover, improve retention and get lucrative, long-term

Cudby, Ali, author.
New York, New York : Morgan James Publishing, [2020] 2020

Lessons in loyalty : how Southwest Airlines does it : an insider's view

Grubbs-West, Lorraine.
Dallas : CornerStone Leadership Institute, c2005. 2005

Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs

Hoffmann, Nicolas, 1983- author.
Frankfurt am Main, Germany : PL Academic Research, an imprint of Peter Lang GmbH, [2013] 2013

Marketingziel Kundenbindung die Kundenkarte im Einzelhandel

Sielhorst, Thomas vor der.
Hamburg : IGEL Verlag, 2009. 2009

Researching customer satisfaction & loyalty : how to find out what people really think

Szwarc, Paul.
London : Kogan Page, 2005. 2005

Secret service hidden systems that deliver unforgettable customer service

DiJulius, John R., 1964-
New York : AMACOM, c2003. 2003

Superior customer satisfaction and loyalty : engaging customers to drive performance

Goldstein, Sheldon D., author.
Milwaukee, Wisconsin : ASQ Quality Press, 2009. 2009

The ultimate question : driving good profits and true growth

Reichheld, Frederick F.
Boston, Mass. : Harvard Business School Press, c2006. 2006

The wallet allocation rule : winning the battle for share

Hoboken, New Jersey : Wiley, 2015. 2015

What's the secret? to providing a world-class customer experience

DiJulius, John R., 1964-
Hoboken, N.J. : Wiley, c2008. 2008

Why customers come back : how to create lasting customer loyalty

Lawfer, Manzie R., 1946-
Franklin Lakes, N.J. : Career Press, c2004. 2004

Wired and dangerous how your customers have changed and what to do about it

Bell, Chip R.
San Francisco : Berrett-Koehler Publishers, c2011. 2011

Naked exclusion by a dominant supplier exclusive contracting and loyalty discounts

DeGraba, Patrick J.
Washington, DC : Bureau of Economics, Federal Trade Commission, [2010] 2010

Mobile telecommunication customer loyalty in Nigeria : determining factors

Bello, Olayiwola, author.
Hamburg, Germany : Diplomica Verlag, 2013. 2013

Customer loyalty programmes and clubs

Butscher, Stephan A.
Aldershot, England ; Burlington, VT : Gower, c2002. 2002

Pramien in Bonusprogrammen eine empirische Untersuchung

Gerner, Barbara.
Hamburg : Diplom.de, 2007. 2007

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty an

Allen, Danica R., 1959- author.
Milwaukee, Wisconsin : ASQ Quality Press, 2004. 2004

The 60 second sale : the ultimate system for building lifelong client relationships in the blink of

Lorenzo, David V., author.
Hoboken, New Jersey : Wiley, [2018] 2018

Achieve sales excellence : the 7 customer rules for becoming the new sales professional

Stevens, Howard, 1941-
Avon, Mass. : Platinum Press, c2007. 2007

Achieving service excellence : strategies for healthcare

Fottler, Myron D.
Chicago, IL : Health Administration Press, ©2010. 2010

Advanced database marketing : innovative methodologies and applications for managing customer relati

London, England ; New York, New York : Routledge, 2016. 2016

Affected : emotionally engaging customers in the digital age

Wrigley, Cara, author.
Milton, Qld : John Wiley & Sons Australia, Ltd, 2018. 2018

Aftermarketing : how to keep customers for life through relationship marketing

Vavra, Terry G.
Homewood, Ill. : Business One Irwin, c1992. 1992

Analytics and dynamic customer strategy : big profits from big data

Tanner, John F., author.
Hoboken, New Jersey : Wiley, 2014. 2014

Anticipate know what your customers want before they do

Thomas, Bill, 1955-
Hoboken, N.J. : John Wiley & Sons, 2013. 2013

The art of client service : the classic guide, updated for today's marketers and advertisers

Solomon, Robert, author.
Hoboken, New Jersey : John Wiley & Sons, Incorporated, [2016] 2016

B4B : how technology and big data are reinventing the customer-supplier relationship

Wood, J. B.
Ashland, Ohio : Point B Inc., [2013] 2013

The behavioral advantage what the smartest, most successful companies do differently to win in the B

Bacon, Terry R.
New York : AMACOM, c2004. 2004

Behavioral marketing : delivering personalized experiences at scale

Walters, Dave, 1968- author.
Hoboken, New Jersey : Wiley, 2015. 2015

Beyond advertising : creating value through all customer touchpoints

Wind, Yoram, author.
Hoboken, New Jersey : Wiley, 2016. 2016

Beyond customer satisfaction to customer loyalty : the key to greater profitability

Bhote, Keki R., 1925-2013.
New York : American Management Association, c1996. 1996

Beyond customer service, revised

Gerson, Richard F.
Menlo Park, Calif. : Crisp Publications, c1998. 1998

Blogging for business : everything you need to know and why you should care

Holtz, Shel.
Chicago, IL : Kaplan Pub., c2006. 2006

The book of business awesome how engaging your customers and employees can make your business thrive

Stratten, Scott.
Hoboken, N.J. : John Wiley & Sons, Inc., c2012. 2012