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Author
Gallagher, Richard S.
Title
What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher.
Imprint
New York : American Management Association, c2008.
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Available to Pittsburg State University patrons only.
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Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
xiv, 111 p. : ill.
Note
Includes index.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject
Customer services -- Humor.
Customer services -- Management -- Humor.
Customer relations -- Humor.
Genre/Form
Electronic books.
Added Author
ProQuest (Firm)
ISBN
9780814410554
0814410553
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