Medicare [electronic resource] : callers can access 1-800-MEDICARE services, but responsibility within CMS for limited english proficiency plan unclear : report to the Chairman, Subcommittee on Health, Committee on Ways and Means, House of Representatives.
Imprint
[Washington, D.C.] : U.S. Govt. Accountability Office, [2008]
Title from title screen (viewed on Apr. 29, 2009).
"December 2008."
Summary
In this report, GAO describes (1) the extent to which access performance standards and targets have been met by the current contractor, (2) the efforts by CMS to provide LEP callers access to help line services and wait times experienced by these callers, and (3) CMS's oversight of callers' access to 1-800-MEDICARE and the information's accuracy.
Medicare : callers can access 1-800-MEDICARE services, but responsibility within Centers for Medicare & Medicaid Services for limited english proficiency plan unclear
Callers can access 1-800-MEDICARE services, but responsibility within CMS for limited english proficiency plan unclear
