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Customer Services England
1
Electronic Book
 

Service-dominant logic



[West Yorkshire, England] : Emerald Group Publishing Limited, 2014. 2014

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Customer Services Evaluation
2
Electronic Book
 

Measuring customer satisfaction


Gerson, Richard F.
Menlo Park, Calif. : Crisp Publications, c1993. 1993

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3
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Measuring customer service effectiveness


Cook, Sarah, 1955- author.
London, [England] ; New York, New York : Routledge, 2016. 2016

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