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Subjects (1-4 of 4)
Customer Services Quality Control
1
Print Material
 

Demystifying six sigma : a company-wide approach to continuous improvement


Larson, Alan.
New York : AMACOM, c2003. 2003

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Location Call No. OPAC Message Status
 Axe 2nd Floor Stacks  658.4013 L329d 2003    ---  Available
2
E-Book/E-Doc
 

Innovation and quality improvement in service organizations



Bradford, England : Emerald Group Publishing, c2002. 2002

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Location Call No. OPAC Message Status
 Axe ProQuest E-Book  Electronic Book    ---  Available
3
E-Book/E-Doc
 

Measuring customer service effectiveness


Cook, Sarah, 1955- author.
London, [England] ; New York, New York : Routledge, 2016. 2016

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Location Call No. OPAC Message Status
 Axe ProQuest E-Book  Electronic Book    ---  Available
4
E-Book/E-Doc
 

Quality of experience engineering for customer added value services : from evaluation to monitoring



London, England ; Hoboken, New Jersey : ISTE : Wiley, 2014. 2014

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Location Call No. OPAC Message Status
 Axe ProQuest E-Book  Electronic Book    ---  Available
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