|
|
|
|
Customer Services Department Of Health And Human Services Program Support Center U S Evaluation : United States.
|
|
|
|
The Program Support Center's personnel service : customer service evaluation.
Axe Federal Documents Online:Available
|
|
2000
|
|
|
Customer Services Electric Utilities Planning : Hoff, T. E.
|
|
|
|
Photovoltaic incentive design handbook [electronic resource] / T.E. Hoff, Clean Power Research.
Axe Federal Documents Online:Available
|
|
2006
|
|
|
Customer Services England
|
|
|
|
Service-dominant logic / guest editors Dr Robert F. Lusch, Dr Stephen L. Vargo and Dr Ron Fisher.
Axe ProQuest E-Book:Available
|
|
2014
|
|
|
Customer Services Evaluation
|
|
|
|
Measuring customer satisfaction [electronic resource] / Richard F. Gerson.
Axe ProQuest E-Book:Available
|
|
1993
|
|
Measuring customer service effectiveness / Sarah Cook.
Axe ProQuest E-Book:Available
|
|
2016
|
|
Service quality measurement [electronic resource] : issues and perspectives / L.L.R. Rodrigues ... [e
Axe ProQuest E-Book:Available
|
|
2013
|
|
|
Customer Services Export Import Bank Of The United States : United States.
|
|
|
|
Export promotion [electronic resource] : U.S. export assistance centers seek to improve services : re
Axe Federal Documents Online:Available
|
|
1999
|
|
|
Customer Services Financial Planning Industry
|
|
|
|
Client psychology / edited by Charles Chaffin, CFP Board.
Axe ProQuest E-Book:Available
|
|
2018
|
|
|
Customer Services Government Policy : United States.
|
|
|
|
Patent strategic plan.
Axe Archives Fed Docs:Available
|
|
1997
|
|
|
Customer Services Government Policy United States : United States.
|
|
|
|
Managing for results [electronic resource] : opportunites to strengthen agencies' customer service ef
Axe Federal Documents Online:Available
|
|
2010
|
|
|
Customer Services Great Britain : Williams, Colin C.,
|
|
|
|
Consumer services and economic development [electronic resource] / Colin C. Williams.
Axe ProQuest E-Book:Available
|
|
1997
|
|
|
Customer Services Handbooks Manuals Etc : Levesque, Paul,
|
|
|
|
Customer service made easy / Entrepreneur Press and Paul Levesque.
Axe 2nd Floor Stacks:Available
|
|
2006
|
|
|
Customer Services Hospitality Industry United States : Sherman, Rachel,
|
|
|
|
Class acts [electronic resource] : service and inequality in luxury hotels / Rachel Sherman.
Axe ProQuest E-Book:Available
|
|
2006
|
|
|
Customer Services Humor : Gallagher, Richard S.
|
|
|
|
What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great c
Axe ProQuest E-Book:Available
|
|
2008
|
|
|
Customer Services Information Services Industry
|
|
|
|
Buying and selling information : a guide for information professionals and salespeople to build mutua
Axe ProQuest E-Book:Available
|
|
2014
|
|
Customer service in the information environment / Guy St. Clair.
Axe ProQuest E-Book:Available
|
|
1993
|
|
|
Customer Services Information Technology
|
|
|
|
Service computing : concept, method and technology / Zhaohui Wu, Shuiguang Deng, Jian Wu.
Axe Elsevier ScienceDirect Ebook:Available
|
|
2015
|
|
Service computing : concepts, methods, and technology / Zhaohui Wu, Shuiguang Deng, Jian Wu.
Axe ProQuest E-Book:Available
|
|
2015
|
|
Il sistema informativo dell'azienda nell'ambiente digitale / Roberto Candiotto.
Axe ProQuest E-Book:Available
|
|
2016
|
|
|
Customer Services Japan : Eberts, Ray E.,
|
|
|
|
The myths of Japanese quality / Ray and Cindelyn Eberts.
KTC Book Collection:Available
|
|
1995
|
|
|
Customer Services Kansas : Schoeff, Robert W.,
|
|
|
|
Tips on winning and keeping customers : for agribusiness firms, feed mill personnel, grain handlers,
Axe Archives Kansas Documents:Available
|
|
1990
|
|
|
Customer Services Kansas Pittsburg : Glenn, Jeffrey W.
|
|
|
|
Robert E. Lyerla's Little's : fifty years of fashion retailing in downtown Pittsburg, Kansas / Jeffre
Axe PSU Archives Thesis/Problems:Lib Use Only, Axe Thesis 3rd Floor :Available
|
|
1998
|
|
|
Customer Services Law And Legislation United States
|
|
|
|
Government Customer Service Improvement Act [electronic resource] : report (to accompany H.R. 538) (i
Axe Federal Documents Online:Available
|
|
2012
|
|
Government Customer Service Improvement Act : report (to accompany H.R. 538) (including cost estimate
Axe Archives Fed Docs:Lib Use Only
|
|
2012
|
|
|
Customer Services Libraries : Doucett, Elisabeth,
|
|
|
|
New routes to library success : 100+ ideas from outside the stacks / Elisabeth Doucett.
Axe ProQuest E-Book:Available
|
|
2015
|
|
|
Customer Services Luxury Goods Industry : Chevalier, Michel.
|
|
|
|
Luxury retail management [electronic resource] : how the world's top brands provide quality product a
Axe ProQuest E-Book:Available
|
|
2012
|
|
|
Customer Services Management
|
|
|
|
Customer service management training 101 [electronic resource] : quick and easy techniques that get g
Axe ProQuest E-Book:Available
|
|
2012
|
|
Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / Rob
Axe ProQuest E-Book:Available
|
|
2013
|
|
Enhancing customer experience in the service industry : a global perspective / edited by Levent Altin
Axe ProQuest E-Book:Available
|
|
2015
|
|
Handbook of services marketing & management / Teresa A. Swartz, Dawn Iacobucci, editors.
Axe ProQuest E-Book:Available
|
|
2000
|
|
17 additional entries
|
|
|
|
|
Customer Services Management Case Studies : Hiebeler, Robert.
|
|
|
|
Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B.
Axe 2nd Floor Stacks:Available
|
|
1998
|
|
|
Customer Services Management Congresses
|
|
|
|
Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance
Axe ProQuest E-Book:Available
|
|
2015
|
|
|
Customer Services Management Humor : Gallagher, Richard S.
|
|
|
|
What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great c
Axe ProQuest E-Book:Available
|
|
2008
|
|
|
Customer Services Management Research
|
|
|
|
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and
Axe ProQuest E-Book:Available
|
|
2004
|
|
Service quality [electronic resource] : research perspectives / Benjamin Schneider, Susan S. White.
Axe ProQuest E-Book:Available
|
|
2004
|
|
|
Customer Services Marketing
|
|
|
|
Handbook of services marketing & management / Teresa A. Swartz, Dawn Iacobucci, editors.
Axe ProQuest E-Book:Available
|
|
2000
|
|
Journal of services marketing. Volume 21, Number 6, Internationalization of services : identifying th
Axe ProQuest E-Book:Available
|
|
2007
|
|
Perception of a difference [electronic resource] : the power in buying, marketing and selling custome
Axe ProQuest E-Book:Available
|
|
2005
|
|
|
Customer Services Medical Care
|
|
|
|
Achieving service excellence : strategies for healthcare / Myron D. Fottler, Robert C. Ford, Cherrill
Axe EBSCO Clinical Nursing E-Book:Available
|
|
2010
|
|
Customer service in health care : a grassroots approach to creating a culture of service excellence /
Axe ProQuest E-Book:Available
|
|
2000
|
|
|
Customer Services Medicare Evaluation : United States.
|
|
|
|
Medicare Part D [electronic resource] : complaint rates are declining, but operational and oversight
Axe Federal Documents Online:Available
|
|
2008
|
|
|
Customer Services National Hurricane Center 2012 : Lipiec, Eva,
|
|
|
|
Forecasting hurricanes : role of the national hurricane center / Eva Lipiec, Peter Folger.
Axe Federal Documents Online:Available
|
|
2019
|
|
|
Customer Services Nonbank Financial Institutions United States
|
|
|
|
Banking On opportunity [electronic resource] : a scan of the evolving field of Bank On initiatives /
Axe Federal Documents Online:Available
|
|
2011
|
|
|
Customer Services Online Information Services Industry
|
|
|
|
Buying and selling information : a guide for information professionals and salespeople to build mutua
Axe ProQuest E-Book:Available
|
|
2014
|
|
Library/vendor relationships / Sam Brooks, David H. Carlson, editors.
Axe 3rd Floor Stacks:Available
|
|
2006
|
|
|
Customer Services Pharmaceutical Services Insurance United States Evaluation : United States.
|
|
|
|
Medicare Part D [electronic resource] : complaint rates are declining, but operational and oversight
Axe Federal Documents Online:Available
|
|
2008
|
|
|
Customer Services Postal Service Automation : United States.
|
|
|
|
U.S. Postal Service : postal activities and laws related to electronic commerce : report to congressi
Axe Federal Documents Online:Available
|
|
2000
|
|
|
Customer Services Quality Control
|
|
|
|
Demystifying six sigma : a company-wide approach to continuous improvement / Alan Larson.
Axe 2nd Floor Stacks:Available
|
|
2003
|
|
Innovation and quality improvement in service organizations [electronic resource] / guest editors, Al
Axe ProQuest E-Book:Available
|
|
2002
|
|
Measuring customer service effectiveness / Sarah Cook.
Axe ProQuest E-Book:Available
|
|
2016
|
|
Quality of experience engineering for customer added value services : from evaluation to monitoring /
Axe ProQuest E-Book:Available
|
|
2014
|
|
|
Customer Services Quality Control Case Studies : Hiebeler, Robert.
|
|
|
|
Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B.
Axe 2nd Floor Stacks:Available
|
|
1998
|
|
|
Customer Services Quality Control Research
|
|
|
|
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and
Axe ProQuest E-Book:Available
|
|
2004
|
|
Service quality [electronic resource] : research perspectives / Benjamin Schneider, Susan S. White.
Axe ProQuest E-Book:Available
|
|
2004
|
|
|
Customer Services Railroads United States : Rail Customer and Public Assistance Program (U.S.),
|
|
|
|
The Rail Customer and Public Assistance Program.
Axe Federal Documents Online:Available
|
|
2011
|
|
|
Customer Services Real Estate Business United States : United States.
|
|
|
|
Tribal issues : Bureau of Indian Affairs should take additional steps to improve timely delivery of r
Axe Federal Documents Online:Available
|
|
2023
|
|
|
Customer Services Research : South, John B.
|
|
|
|
The Poisson-exponential single server model with a backlog-trigger-point / John B. South.
Axe PSU Archives Kansas Documents:Lib Use Only
|
|
1983
|
|
|
Customer Services Retail Trade : Niemeier, Stefan,
|
|
|
|
Reshaping retail [electronic resource] : why technology is transforming the industry and how to win i
Axe ProQuest E-Book:Available
|
|
2013
|
|
|
Customer Services Service Industries
|
|
|
|
Enhancing customer experience in the service industry : a global perspective / edited by Levent Altin
Axe ProQuest E-Book:Available
|
|
2015
|
|
Surprise! : The secret to customer loyalty in the service sector / Vincent P. Magnini.
Axe ProQuest E-Book:Available
|
|
2015
|
|
|
Customer Services Social Aspects India : Mirchandani, Kiran,
|
|
|
|
Phone clones [electronic resource] : authenticity work in the transnational service economy / Kiran M
Axe ProQuest E-Book:Available
|
|
2012
|
|
|
Customer Services Student Aid United States Evaluation : United States.
|
|
|
|
Direct Student Loan program [electronic resource] : management actions could enhance customer service
Axe Federal Documents Online:Available
|
|
2003
|
|
|
Customer Services Technological Innovations
|
|
|
|
The daily you [electronic resource] : how the new advertising industry is defining your identity and
Axe ProQuest E-Book:Available
|
|
2011
|
|
The daily you : how the new advertising industry is defining your identity and your worth / Joseph Tu
Axe 2nd Floor Stacks:Available
|
|
2011
|
|
High tech, high touch [electronic resource] : library customer service through technology / Lynn Jure
Axe ProQuest E-Book:Available
|
|
2003
|
|
Niche envy : marketing discrimination in the digital age / Joseph Turow.
Axe 2nd Floor Stacks:Available
|
|
2006
|
|
2 additional entries
|
|
|
|
|
Customer Services Telecommunication : Reis Pinheiro, Carlos Andre,
|
|
|
|
Social network analysis in telecommunications [electronic resource] / Carlos Andre Reis Pinheiro.
Axe ProQuest E-Book:Available
|
|
2011
|
|
|
Customer Services Telecommunication Government Policy United States : United States.
|
|
|
|
Broadband performance : additional actions could help FCC evaluate its efforts to inform consumers :
Axe Federal Documents Online:Available
|
|
2015
|
|
|
Customer Services Telecommunication United States Evaluation : United States.
|
|
|
|
Telecommunications [electronic resource] : FCC has made some progress in the management of its enforc
Axe Federal Documents Online:Available
|
|
2008
|
|
|
Customer Services Terminology : Bacal, Robert.
|
|
|
|
Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any si
Axe 2nd Floor Stacks:Available
|
|
2005
|
|
|
Customer Services U S Citizenship And Immigration Services Evaluation : U.S. Citizenship and Immigration Services,
|
|
|
|
Refugee, Asylum and International Operations Directorate (RAIO) asylum office customer satisfaction s
Axe Federal Documents Online:Available
|
|
2012
|
|
|
Customer Services United States
|
|
|
|
Above the line : how to create a company culture that engages employees, delights customers and deliv
Axe ProQuest E-Book:Available
|
|
2014
|
|
America's service meltdown [electronic resource] : restoring service excellence in the age of the cus
Axe ProQuest E-Book:Available
|
|
2010
|
|
Clients first [electronic resource] : the two word miracle / Joseph Callaway, JoAnn Callaway.
Axe ProQuest E-Book:Available
|
|
2012
|
|
Controls and oversight needed to improve administration of EPA's customer service lines / U.S. Enviro
Axe Federal Documents Online:Available
|
|
2013
|
|
6 additional entries
|
|
|
 Add Marked to Bag
Add All On Page
|
