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Customer Services Medical Care
1
Achieving service excellence : strategies for healthcare
Fottler, Myron D.
Chicago, IL : Health Administration Press, ©2010. 2010
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Axe EBSCO Medical Collection E-Book
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2
Customer service in health care : a grassroots approach to creating a culture of service excellence
Baird, Kristin, author.
San Francisco : Jossey-Bass ; Chicago : Health Forum, [2000] 2000
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Axe ProQuest E-Book
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