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Record 8 of 102
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Author
Gerson, Richard F.
Title
Beyond customer service, revised [electronic resource] / Richard F. Gerson.
Imprint
Menlo Park, Calif. : Crisp Publications, c1998.
Connect to
Available to Pittsburg State University patrons only.
Copies
Location
Call No.
OPAC Message
Status
Axe ProQuest E-Book
Electronic Book
---
Available
Edition
Rev. ed.
Description
108 p. : ill.
Series
A Fifty-Minute series book
Fifty-Minute series.
Note
"Effective programs for retaining your customers"--Cover.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject
Customer relations.
Customer services.
Genre/Form
Electronic books.
Added Author
ProQuest (Firm)
ISBN
1560524618
Available items only
