| Edition |
2nd ed. |
| Description |
xvii, 375 p. : ill. ; 25 cm. |
| Series |
Improving human performance series |
|
Improving human performance series.
|
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Ch. 1. Measuring the Return on Investment Key Issues and Trends -- Ch. 2. ROI Model -- Ch. 3. Collecting Data -- Ch. 4. Isolating the Effects of Training -- Ch. 5. Converting Data to Monetary Benefits -- Ch. 6. Tabulating Program Costs -- Ch. 7. Calculating the Return -- Ch. 8. Identifying Intangible Measures -- Ch. 9. ROI Forecasting -- Ch. 10. How to communicate Results -- Ch. 11. Implementation Issues -- App. A. Resources -- App. B. How Results-Based Are Your Training and Development Programs? |
| Subject |
Employees -- Training of -- Evaluation -- Handbooks, manuals, etc.
|
|
Rate of return -- Handbooks, manuals, etc.
|
| ISBN |
0750676019 (alk. paper) |
|
9780750676014 (alk. paper) |
|
