Includes bibliographical references (p. 283-310) and index.
Contents
PART 1. Scientific management : how top-down power increased American productivity -- Handling people in early America -- Demon : Frederick W. Taylor -- Engineers : the Gilbreths and Gantt -- Human relations : management as moral leadership of bottom-up power -- Optimist : Mary Parker Follett -- Therapist : Elton Mayo -- Leader : Chester Barnard -- Social philosophy : management as everybody's business -- Statistician : W. Edwards Deming -- Moralist : Peter Drucker.
