1. Introduction<br>2. History and development of work study<br>3. The concepts of productivity<br>4. Factors affecting productivity<br>5. System approach to productivity<br>6. Method study -- select<br>7. Method study -- record<br>8. Examine and develop<br>9. Method study -- define, install and maintain<br>10. Methods study as a necessary tool for productivity improvement -- a case study<br>11. Kaizen and continuous improvement<br>12. Terminology used in Japanese management practices<br>13. Principles of motion economy<br>14. Work measurement<br>15. Micro motion study<br>16. Ergonomics and work study<br>17. Work sampling<br>18. Value analysis<br>19. Material layout planning<br>20. Work study on clerical operations<br>21. Resistance to change<br>22. Industrial engineer's role as a consultant
