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Author Qiu, Robin G., author.

Title Service science : the foundations of service engineering and management / Robin G. Qiu.

Publication Info. Hoboken, New Jersey : Wiley, 2014.


Location Call No. OPAC Message Status
 Axe ProQuest E-Book  Electronic Book    ---  Available
Description 1 online resource (333 pages) : illustrations (some color), charts
text rdacontent
computer rdamedia
online resource rdacarrier
Bibliography Includes bibliographical references at the end of each chapters and index.
Note Description based on print version record.
Subject Service industries.
Service life (Engineering)
Industrial engineering.
Genre/Form Electronic books.
Other Form: Print version: Qiu, Robin G. Service science : the foundations of service engineering and management. Hoboken, New Jersey : Wiley, c2014 xxvi, 304 pages 9781118108239 2014007302
ISBN 9781118108239
9781118551837 (e-book)

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