Description |
iv, 331 p. : ill., maps ; 24 cm. |
Bibliography |
Includes bibliographical references (p. [317]-319) and index. |
Contents |
Preface: us and them -- Pt.1. Getting to grips with cultural diversity -- Different languges, different worlds -- Cultural conditioning -- Pt.2. Managing across cultures -- Categorising cultures -- The use of time -- Status, leadership and organisation -- Horizons and team building -- Bridging the communication gap -- Meetings of the minds -- Manners and mannerisms -- Pt.3. Getting to know each other -- United States of America -- Britain -- Australia, New Zealand and South Africa -- Finland -- France -- Germany -- Italy -- Portugal -- Russia -- Spain -- Sweden -- Arab countries -- Japan --China -- India and South-East Asia -- Epilogue: achieving empathy -- Bibliography -- Glossary -- Index. |
Subject |
International business enterprises -- Management -- Social aspects.
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Management -- Social aspects.
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Intercultural communication.
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ISBN |
1857880862 (hardcover) |
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