| Description |
212 p. ; 24 cm. |
| Note |
"Internet reference support for distance learners has been co-published simultaneously as Internet reference services quarterly, volume 9, numbers 3/4 2004"--Cover. |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Providing distance learners with reference services online / William Miller -- Historical overview of internet reference services for distance learners / Anne Marie Casey -- Internet reference services for distance education : guidelines comparison and implementation / Marie F. Jones -- Academic library web sites for distance learners in Greater Western Library Alliance member institutions / Mary Cassner, Kate E. Adams -- Keep IT simple : internet reference support for distance learners / Marthea Turnage, Wade Carter, Randy McDonald -- Ask a UT system librarian : a multi-campus chat initiative supporting students at a distance / Kimberly Chapman, Darcy Del Bosque -- HawkHelp : from chat to a student services portal / Nancy J. Burich, Frances A. Devlin -- One school's experience with virtual reference / Carol J. Tipton, Vanessa J. Earp. |
|
Does anyone need help out there? Lessons from designing online help / Judith M. Arnold, Floyd Csir, Jennifer Sias, Jingping Zhang -- If you build it, they will come, but then what : a look at issues related to using online course software to provide specialized reference services / Linda L. Lillard, Mollie Dinwiddie -- Open source software to support distance learning services / H. Frank Cervone -- Integrating library reference services in an online information literacy course : the Internet Navigator as a model / Amy Brunvand -- Copyright and delivery of library services to distance learners / Irmin Allner -- From cameras to camtasia : streaming media without the stress / Christopher Cox. |
| Subject |
Internet in library reference services -- United States.
|
|
Electronic reference services (Libraries) -- United States.
|
|
Libraries and distance education -- United States.
|
| Added Author |
Miller, William, 1947-
|
|
Pellen, Rita M.
|
| Added Title |
Internet reference services quarterly.
|
| ISBN |
0789029375 (hc. : alk. paper) |
|
0789029383 (pbk. : alk. paper) |
| Standard No. |
9780789029379 |
|
9780789029386 |
|
