| Edition |
Rev. ed. |
| Description |
vi, 194 p. : ill. ; 26 cm. |
| Note |
Includes bibliographical references and index. |
| Bibliography |
Includes bibliographical references (p. 123-125) and index. |
| Contents |
Making behavior rules -- Street people, the mentally disabled, substance abusers, and other symbols of our times -- Dealing with angry people -- The nasty behaviors : sexual deviancy, parental child abuse, and sexual harassment -- "It's free and it's safe" : handling problems with unattended children -- Censorship : wizards, sex, and killing animals -- E-mail, chat rooms and websites : internet use in the library -- Securing our buildings -- Writing good manuals -- Training staff. |
| Subject |
Public services (Libraries)
|
|
Libraries and people with social disabilities.
|
|
Library rules and regulations.
|
|
Libraries and community.
|
| Added Title |
Handling problem situations in libraries |
| ISBN |
0786418877 (softcover : alk. paper) |
|
9780786418879 (softcover : alk. paper) |
|
