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Subjects (1-3 of 3)
Marketing Customer Services
1
Handbook of services marketing & management
Thousand Oaks : Sage Publications, [2000] 2000
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Axe ProQuest E-Book
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2
Journal of services marketing.
Bradford : Emerald Insight, c2007. 2007
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3
Perception of a difference the power in buying, marketing and selling customer care
Zimmerman, Wesley.
Scottsdale, AZ : WZA, Inc., c2005. 2005
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