Welcome to the Kids' Library!

Achieving service excellence : strategies for healthcare

Fottler, Myron D.
Chicago, IL : Health Administration Press, ©2010. 2010

Assessing satisfaction in health and long term care practical approaches to hearing the voices of co

New York : Springer, c2000. 2000

A comparison of the health systems in China and India

Ma, Sai, 1979-
Santa Monica, CA : RAND, Center for Asia Pacific Policy, 2008. 2008

Customer service in health care : a grassroots approach to creating a culture of service excellence

Baird, Kristin, author.
San Francisco : Jossey-Bass ; Chicago : Health Forum, [2000] 2000

Doctor-patient interaction

Amsterdam ; Philadelphia : J. Benjamins Pub. Co., 1989. 1989

L'experience patient : La levee d'un tabou pour une meilleure prise en charge des patients

Benoit, Christine, author.
Boucherville, Quebec Canada ; Paris : Franel editions, 2019. 2019

Going lean busting barriers to patient flow

Smith, Amy C., 1964-
Chicago, IL : Health Administration Press, c2008. 2008

Increasing patient satisfaction : a guide for nurses

Messner, Roberta L.
New York : Springer Pub. Co., c1996. 1996

Patient satisfaction with advanced registered nurse practitioners : a replication study

Harris, Jennifer O'Brien.
2005. 2005

A physician guidebook to the best patient experience

Snyder, Bo, author.
Chicago, Illinois : Health Administration Press, 2017. 2017

Preference measurement in health

United Kingdom : Emerald Publishing, 2014. 2014

The putting patients first field guide : global lessons in designing and implementing patient-center

Somerset, New Jersey : Wiley, 2013. 2013

A study of patient satisfaction in regard to primary care

Adamson, Rebecca Jane.
1997. 1997

Towards an emancipation of patients patients' experience and the patient movement

Williamson, Charlotte, 1932-
Bristol : Policy, 2010. 2010

Uw gehoor is uitstekend! Wat zegt u dokter? over onverklaarde en verklaarde klachten in de KNO-heelk

Hague, Netherlands : Kugler ; Gilsum, NH : Pathway Book Service[distributor for US and Canada], 2003. 2003

Healthcare inspection customer care and satisfaction southern Arizona VA Health Care System, Tucson,

United States. Department of Veterans Affairs. Office of Inspector General.
Washington, DC : Dept. of Veterans Affairs, Office of Inspector General, [2011] 2011

Patient satisfaction with a mid-level provider in an urgent care setting

Fox, Scott Brandon.
2009. 2009

Consumer-centric healthcare opportunities and challenges for providers

Konschak, Colin B.
Chicago, Ill. : Health Administration Press, c2011. 2011