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Author Thomas, Paul, 1943-

Title Performance measurement, reporting, obstacles and accountability : recent trends and future directions / Paul Thomas.

Imprint Acton, A.C.T. : ANU E Press, 2006.

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Location Call No. OPAC Message Status
 Axe JSTOR Open Ebooks  Electronic Book    ---  Available
Description 1 online resource
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
data file
Series ANSOG monographs
Bibliography Includes bibliographical references.
Contents The origins of performance measurement -- The lexicon of performance -- The aims of performance measurement -- The ideal of performance measurement -- Defining performance -- Comparing approaches to performance measurement -- Choosing measures/indicators -- Linking performance measurement to planning -- Integrating budgeting and performance measurement -- Performance measurement and evaluation -- Telling the 'performance story' -- The utilisation problem -- Complications -- The disappointing record of Performance Measurement/Management (PMM) -- The obstacles to PMM -- Accountability versus performance? -- The future of PMM.
Summary "This monograph identifies the ways that 'politics' enters into the creation of performance measurement systems, the selection of the official and unofficial aims of such systems, the selection of performance criteria and measures, the interpretation of findings, the responses to such findings and the implications of performance reporting for the accountability of both politicians and public servants. Along the way, both the conditions favouring and the obstacles to successful performance measurement will be highlighted."--Publisher's description
Note Print version record.
Language English.
Subject Personnel management.
Performance standards.
Performance -- Measurement.
Personnel Management
Rendement au travail -- Normes.
Personnel -- Direction.
History.
Humanities.
Philosophy.
BUSINESS & ECONOMICS -- Management.
Performance -- Measurement
Performance standards
Personnel management
Indexed Term Philosophy
History
Other Form: Print version: Thomas, Paul, 1943- Performance measurement, reporting, obstacles and accountability. Acton, A.C.T. : ANU E Press, 2006 1920942785 (OCoLC)156665442
ISBN 1920942793 (electronic bk.)
9781920942793 (electronic bk.)
1920942785
9781920942786
Standard No. 459439
10.26530/OAPEN_459439
AU@ 000040730058
AU@ 000043554145
AU@ 000051587582
AU@ 000058146317
AU@ 000060580791
GBVCP 1008650676
GBVCP 865751900
AU@ 000069190201

 
    
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