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Personnel Management Call Centers United States
1
ElectronicResource GovDoc
Customer service : human capital management at selected public and private call centers : report to
United States. General Accounting Office.
Washington, D.C. (P.0. Box 37050 Washington, D.C. 20013) : The Office, [2000] 2000
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Axe Federal Documents Online
GA 1.13:GGD-00-161
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2
ElectronicResource GovDoc
IRS telephone assistance opportunities to improve human capital management : report to the Chairman,
United States. General Accounting Office.
Washington, D.C. : The Office, [2001] 2001
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Axe Federal Documents Online
GA 1.13:GAO-01-144
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