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Subjects (1-5 of 5)
Public Services Libraries United States Evaluation
1
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter.
Chicago : American Library Association, 2010. 2010
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OPAC Message
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Axe 3rd Floor Stacks
025.5 H431a 2010
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2
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter, author.
Chicago, [Illinois] : ala editions, an imprint of the American Library Association, 2015. 2015
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Axe ProQuest E-Book
Electronic Book
---
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3
Demonstrating results using outcome measurement in your library
Rubin, Rhea Joyce.
Chicago : American Library Association, c2006. 2006
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Axe ProQuest E-Book
Electronic Book
---
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4
Demonstrating results : using outcome measurement in your library
Rubin, Rhea Joyce.
Chicago : American Library Association, c2006. 2006
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Axe 3rd Floor Stacks
025.1 R824d 2006
---
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5
How libraries and librarians help a guide to identifying user-centered outcomes
Durrance, Joan C.
Chicago : American Library Association, 2005. 2005
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Axe ProQuest E-Book
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