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Subjects (1-11 of 11)
Public Services Libraries Evaluation
1
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter.
Chicago : American Library Association, 1998. 1998
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Location
Call No.
OPAC Message
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Axe 3rd Floor Stacks
025.5 H431a
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Available
2
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter.
Chicago : American Library Association, 2010. 2010
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Location
Call No.
OPAC Message
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Axe 3rd Floor Stacks
025.5 H431a 2010
---
Available
3
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter, author.
Chicago, [Illinois] : ala editions, an imprint of the American Library Association, 2015. 2015
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OPAC Message
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Axe ProQuest E-Book
Electronic Book
---
Available
4
Demonstrating results using outcome measurement in your library
Rubin, Rhea Joyce.
Chicago : American Library Association, c2006. 2006
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Axe ProQuest E-Book
Electronic Book
---
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5
Demonstrating results : using outcome measurement in your library
Rubin, Rhea Joyce.
Chicago : American Library Association, c2006. 2006
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OPAC Message
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Axe 3rd Floor Stacks
025.1 R824d 2006
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Available
6
Five steps of outcome-based planning and evaluation for public libraries
Gross, Melissa, author.
Chicago : ALA Editions, an imprint of the American Library Association, 2016. 2016
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Axe ProQuest E-Book
Electronic Book
---
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7
Getting started with evaluation
Hernon, Peter, author.
Chicago, [Illinois] : ALA Editions, 2014. 2014
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Axe ProQuest E-Book
Electronic Book
---
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8
How libraries and librarians help : a guide to identifying user-centered outcomes
Durrance, Joan C.
Chicago : American Library Association, 2005. 2005
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Axe 3rd Floor Stacks
027 D937h 2005
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Available
9
How libraries and librarians help a guide to identifying user-centered outcomes
Durrance, Joan C.
Chicago : American Library Association, 2005. 2005
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Status
Axe ProQuest E-Book
Electronic Book
---
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10
Library service design : a LITA guide to holistic assessment, insight,and improvement
Marquez, Joe, 1970- author.
Lanham, Maryland : Rowman & Littlefield, 2016. 2016
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Axe ProQuest E-Book
Electronic Book
---
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11
The measure of library excellence : linking the Malcolm Baldrige Criteria and Balanced Scorecard met
Wilson, Despina Dapias, 1965-
Jefferson, N.C. : McFarland, c2008. 2008
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Axe 3rd Floor Stacks
025.1 W692m 2008
---
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