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Subjects (1-14 of 14)

Public Services Libraries Evaluation

Assessing service quality : satisfying the expectations of library customers

Hernon, Peter.
Chicago : American Library Association, 1998. 1998

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Location	Call No.	OPAC Message	Status
Axe 3rd Floor Stacks	025.5 H431a	---	Available

Assessing service quality : satisfying the expectations of library customers

Hernon, Peter.
Chicago : American Library Association, 2010. 2010

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Location	Call No.	OPAC Message	Status
Axe 3rd Floor Stacks	025.5 H431a 2010	---	Available

Assessing service quality : satisfying the expectations of library customers

Hernon, Peter, author.
Chicago, [Illinois] : ala editions, an imprint of the American Library Association, 2015. 2015

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Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

Demonstrating results using outcome measurement in your library

Rubin, Rhea Joyce.
Chicago : American Library Association, c2006. 2006

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Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

Demonstrating results : using outcome measurement in your library

Rubin, Rhea Joyce.
Chicago : American Library Association, c2006. 2006

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Location	Call No.	OPAC Message	Status
Axe 3rd Floor Stacks	025.1 R824d 2006	---	Available

Five steps of outcome-based planning and evaluation for public libraries

Gross, Melissa, author.
Chicago : ALA Editions, an imprint of the American Library Association, 2016. 2016

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Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

Getting started with evaluation

Hernon, Peter, author.
Chicago, [Illinois] : ALA Editions, 2014. 2014

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Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

How libraries and librarians help : a guide to identifying user-centered outcomes

Durrance, Joan C.
Chicago : American Library Association, 2005. 2005

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Location	Call No.	OPAC Message	Status
Axe 3rd Floor Stacks	027 D937h 2005	---	Available

How libraries and librarians help a guide to identifying user-centered outcomes

Durrance, Joan C.
Chicago : American Library Association, 2005. 2005

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Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

Library service design : a LITA guide to holistic assessment, insight,and improvement

Marquez, Joe, 1970- author.
Lanham, Maryland : Rowman & Littlefield, 2016. 2016

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Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

The measure of library excellence : linking the Malcolm Baldrige Criteria and Balanced Scorecard met

Wilson, Despina Dapias, 1965-
Jefferson, N.C. : McFarland, c2008. 2008

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Location	Call No.	OPAC Message	Status
Axe 3rd Floor Stacks	025.1 W692m 2008	---	Available

Measuring library performance : principles and techniques

Brophy, Peter, 1950-
London : Facet, 2006. 2006

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Location	Call No.	OPAC Message	Status
Axe 3rd Floor Stacks	025.58 B792m 2006	---	Available

Measuring library performance : principles and techniques

Brophy, Peter, 1950-
London : Facet, 2006. 2006

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Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

Meeting community needs : a practical guide for librarians

MacKellar, Pamela H., author.
Lanham, Maryland : Rowman & Littlefield, 2016. 2016

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Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

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