Welcome to the Kids' Library!

Integrated measurement-- KPIs and metrics for ITSM : a narrative account

McLean, Daniel (ITSM Consultant)
Ely, Cambridgeshire : IT Governance Publishing, 2013. 2013

Operational risk management : a complete guide to a successful operational risk framework

Girling, Philippa.
Hoboken, New Jersey : Wiley, 2013. 2013

Operational risk management a practical approach to intelligent data analysis

Chichester ; [Hoboken] : John Wiley & Sons, 2010. 2010

Total quality process control for injection molding

Gordon, Joseph (M. Joseph)
Munich ; New York : Hanser Publishers, c1993. 1993

Medical devices status of FDA's program for inspections by accredited organizations : report to cong

United States. Government Accountability Office.
[Washington, D.C.] : U.S. Government Accountability Office, [2007] 2007

The certified quality inspector handbook

Milwaukee, Wisconsin : ASQ Quality Press, 2012. 2012

Deploying IP and MPLS QoS for multiservice networks theory and practice

Evans, John.
San Francisco : Morgan Kaufmann ; Oxford : Elsevier Science [distributor], 2007. 2007

Deploying IP and MPLS QoS for multiservice networks : theory and practice

Evans, John.
San Francisco, Calif. : Morgan Kaufmann ; Oxford : Elsevier Science [distributor], 2007. 2007

Quality improvement for multi-trauma

Welling, Marilyn.
1997. 1997