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Relationship Marketing Management
1
Business relationship manager : careers in IT service management
Brewster, Ernest, author.
Swindon, England : BCS, 2014. 2014
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Axe ProQuest E-Book
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2
Handbook of CRM achieving excellence in customer management
Payne, Adrian.
Amsterdam ; London : Elsevier Butterworth-Heinemann, 2006. 2006
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