Qualitative and quantitative research : a complementary balance / Kenneth W. Borland Jr. -- Using qualitative and quantitative methods for complementary purposes : a case study / Josetta S. McLaughlin, Gerald W. McLaughlin, John A. Muffo -- Conceptual models for creating useful decision support / Richard D. Howard -- Communicating qualitative and quantitative decision support information / Marsha K. Moss -- Using qualitative and quantitative information in academic decision making / Ann S. Ferren, Martin S. Aylesworth -- The use of quantitative and qualitative information in institutional decision making / Mark L. Perkins -- Qualitative and quantitative measures : one driver of a quality culture / Jonathan D. Fife -- Integrating qualitative and quantitative information for effective institutional research / Richard D. Howard, Kenneth W. Borland Jr.
