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Title
Leadership as emotional labour [electronic resource] : management and the "managed heart" / edited by Marian Iszatt-White.
Imprint
Abingdon, Oxon ; New York, N.Y. : Routledge, 2012.
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Available to Pittsburg State University patrons only.
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Status
Axe ProQuest E-Book
Electronic Book
---
Available
Description
x, 240 p. : ill.
Series
Routledge studies in management, organizations, and society ; 20
Management, organizations and society (London, England) ; v. 20.
Bibliography
Includes bibliographical references and index.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject
Leadership -- Social aspects.
Leadership -- Psychological aspects.
Management -- Social aspects.
Management -- Psychological aspects.
Emotions.
Interpersonal relations.
Organizational behavior -- Social aspects.
Service industries -- Social aspects.
Genre/Form
Electronic books.
Added Author
Iszatt-White, Marian.
ProQuest (Firm)
ISBN
9780415674355 (hbk.)
9780203098400 (electronic bk.)
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