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Subjects (1-8 of 8)
Service Industries Quality Control
1
5S for service organizations and offices : a lean look at improvements
Sarkar, Debashis, author.
Milwaukee, Wisconsin : ASQ Quality Press, 2006. 2006
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OPAC Message
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Axe ProQuest E-Book
Electronic Book
---
Available
2
Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management i
Cianfrani, Charles A., author.
Milwaukee, Wisconsin : ASQ Quality Press, [2017] 2017
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Axe ProQuest E-Book
Electronic Book
---
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3
Lean sigma methods and tools for service organizations the story of a cruise line transformation
Motwani, Jaideep.
[New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2012. 2012
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Axe ProQuest E-Book
Electronic Book
---
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4
Managing consumer expectations of low-margin, high-volume services
Clow, Kenneth E.
West Yorkshire, England : MCB University Press, 1995. 1995
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Axe Kansas Collection
658.8343 C626m
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Lib Use Only
5
The quest for quality in services
Rosander, A. C. (Arlyn Custer), 1903-
Milwaukee, Wis. : Quality Press ; White Plains, N.Y. : Quality Resources, c1989. 1989
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Axe 2nd Floor Stacks
658.562 R71q 1989
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Available
6
Service quality measurement issues and perspectives
Hamburg : Anchor Academic Pub., 2013. 2013
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Axe ProQuest E-Book
Electronic Book
---
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7
The service/quality solution : using service management to gain competitive advantage
Collier, David A.
Milwaukee, Wis. : ASQC Quality Press ; Burr Ridge, Ill. : Irwin Professional Pub., 1994. 1994
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FSCC Non-Fiction
658.812 C68s 1994
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Available
8
Six sigma in HR transformation achieving excellence in service delivery
Albeanu, Mircea.
Farnham, U.K. : Gower, 2010. 2010
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Electronic Book
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