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Author Kirschner, Rick.

Title How to click with people : the secret to better relationships in business and in life / Rick Kirschner.

Imprint New York : Hyperion, c2011.

Copies

Location Call No. OPAC Message Status
 Axe 3rd Floor Stacks  158.2 K639h 2011    ---  Available
Edition 1st ed.
Description x, 254 p. ; 22 cm.
Contents The basic click -- Clickability : what is it and who has it? -- A short course on listening -- Click in style -- Motivation to click -- What my cowbell says about me : identifying values to click -- Clicking electronically -- Troubleshooting -- The click zone -- Emotional click signals -- Make your point -- Stumbling blocks -- Group click -- Why we click.
Summary Book Description: With some people, you just click. The connection is quick and easy. Communication flows. You can tell them anything and they know just what you mean. When you connect in this way, you feel understood and accepted for who you really are. You "get" these people and they get you. We think of this connection as an instantaneous thing, something that either happens or doesn't. Not so, says author Dr. Rick Kirschner. This connection isn't a magical phenomenon; it's a communication skill that can be learned with specific steps and techniques. Based on the author's three decades of experience as an interpersonal communication expert, How to Click with People will show you how to: Recognize and respond effectively to the four basic communication styles everyone uses; Speak the same language as the person you're talking to, whether emotional or intellectual; Master the 7 signals that will make you-and your ideas-click with others; Troubleshoot the nine obstacles that could be in your way and learn how to avoid or overcome them. Kirschner argues that these skills are crucial because success has less to do with professional knowledge than with "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people." In this How to Win Friends and Influence People for the twenty-first century, he gives readers the advice and insights they need to strengthen their relationships and take charge of their future.
Subject Social interaction.
Social acceptance.
Interpersonal relations.
Interpersonal communication.
Communication.
Social Desirability.
ISBN 9781401323202
1401323200

 
    
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