Reprint, with new introd. Originally published: Cambridge, Mass. : Ballinger Pub. Co., c1987.
Contents
A moment of truth -- The Vingresor and Linjeflyg turnarounds -- The SAS turnaround -- Profession : leader -- Setting the strategy -- Flattening the pyramid -- Taking risks -- Communicating -- Boards and unions -- Measuring results -- Rewarding employees -- The second wave.
