Title from title screen (viewed on Apr. 24, 2003).
File Type
World Wide Web Resource.
Summary
The U.S. Federal Trade Commission (FTC) presents the full text of the report entitled "Unauthorized Charges Crammed Onto Your Telephone Bill?" published in August 2001 in PDF format. The report discusses possible refunds for consumers who were victims of unauthorized charges on telephone bills, also known as cramming. The FTC includes refund details and information on how to dispute 900-number charges on a telephone bill.