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E-Book/E-Doc

Author

Kelemen, Mihaela, 1968-

Title Managing quality [electronic resource] : managerial and critical perspectives / Mihaela Kelemen.

Imprint

London ; Thousand Oaks : SAGE Publications, 2003.

Connect to
Available to Pittsburg State University patrons only.

Copies

Location	Call No.	OPAC Message	Status
Axe ProQuest E-Book	Electronic Book	---	Available

Description	xi, 209 p. : ill.
Bibliography	Includes bibliographical references (p. [186]-199) and index.
Contents	pt. 1. Theoretical perspectives on quality -- pt. 2. Practical approaches to quality -- pt. 3. Consequences of quality -- pt. 4. Case studies on quality management.
Reproduction	Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subject	Total quality management.
	Total quality management -- Great Britain.
	Total quality management -- Great Britain -- Case studies.
Genre/Form	Electronic books.
Added Author	ProQuest (Firm)
ISBN	9780761969037
	0761969039
	0761969047 (pbk.)
	9780857022288 (electronic bk.)