| Description |
1 online resource (i, 21 p.) : ill. |
| Note |
Title from title page (GAO, viewed June 30, 2009). |
|
"June 2009." |
| Summary |
GAO conducted undercover tests of the the Individuals and Households Program process during the response to Hurricanes Gustav and Ike. This report discusses (1) whether FEMA's fraud controls have improved since Katrina and Rita and (2) issues GAO identified related to the customer service that FEMA provided. |
| Contents |
Background -- FEMA has significantly improved fraud prevention controls over disaster assistance, but weaknesses still exist -- Some disaster victims had difficulty registering for assistance -- Conclusions. |
| Bibliography |
Includes bibliographical references. |
| Note |
"GAO-09-671." |
| Subject |
United States. Federal Emergency Management Agency -- Customer services -- Evaluation.
|
|
Fraud investigation -- United States.
|
|
Emergency management -- United States -- Evaluation.
|
|
Hurricane Gustav, 2008.
|
|
Hurricane Ike, 2008.
|
| Added Title |
Hurricanes Gustav and Ike disaster assistance : Federal Emergency Management Agency strengthened its fraud prevention controls, but customer service needs improvement |
|
FEMA strengthened its fraud prevention controls, but customer service needs improvement |
| Gpo Item No. |
0546-D (online) |
| Sudoc No. |
GA 1.13:GAO-09-671 |
|
