Includes bibliographical references (p. 231-240) and index.
Contents
Virtual worlds: what's in it for the corporate world? -- Enterprise applications of virtual worlds -- Virtual worlds: selecting the best -- Linden Lab and Second Life in their own words: enterprise-related developments and future plans -- Deploying a corporate training program in Second Life -- First steps in a virtual world: synchronous training and lectures -- Teaching complex concepts in a new way: the Michelin Group case study -- Teamwork and leadership in virtual worlds -- Doing it asynchronously: training simulations in Second Life -- Procedural training in Second Life: University of Kansas Medical Center case study -- Recruiting and new hire orientation: TMP Worldwide, EMC Corporation and IBM case studies -- Enterprise collaboration: the virtual world application -- The future of employee training in virtual worlds.