| Description |
vii, 280 p. ; 25 cm. |
| Bibliography |
Includes bibliographical references (p. 269-272) and index. |
| Contents |
Henry Kaiser's orphans -- From blue-collar blues to white-collar woes -- Graveyard shift -- Caring enough to get mad -- Cyber proles -- Aren't we technology workers? -- I know what it's like to be treated reasonably -- The love-hate workplace -- A company that hires engineers and other people -- The Max Planck institute for cynicism -- On strike for Boeing -- One of Boeing's best years ever. |
| Summary |
Their thwarted desires to do their best work contributed to the conflicts in their workplaces. As I argue in this book, these events set the tone for a new kind of workplace conflict which will become increasingly common during the Twenty-First Century, disputes will set workers concerned with quality against employers motivated more by their quarterly profit statements. |
| Subject |
Job satisfaction -- Washington (State)
|
|
Work environment -- Washington (State)
|
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Profit -- Washington (State)
|
| ISBN |
9780471742050 (cloth) |
|
0471742058 (cloth) |
|
