Introduction; Chapter 1. What Guides Professional Communication?; Part I. Verbal Communicationwith Patients; Chapter 2. Audiologist as a Communicator: Knowing Your Communication Partner; Chapter 3. Audiologist as Detective: Gathering Evidence; Chapter 4. Audiologist as Counselor: Telling the Story Well; Part II. Written Communication with Health Care Providers; Chapter 5. Written Communication; Chapter 6. Documenting; Chapter 7. Reporting: Telling the Story Well; Chapter 8. Sample Reporting and Documentation; References; Index.
Provides students of audiology and practicing clinicians with a global framework for understanding the role of communication in audiologic practice, as well as practical strategies for implementation of communication principles in a clinical setting.