Ch. 1. Culture and communication -- Ch. 2. The role of language in intercultural business communication -- Ch. 3. Getting to know another culture -- Ch. 4. The self and groups -- Ch. 5. Organizing messages to other cultures -- Ch. 6. Nonverbal language in intercultural communication -- Ch. 7. Cultural rules for establishing relationships -- Ch. 8. Information, decisions, and solutions -- Ch. 9. Intercultural negotiation -- Ch. 10. Legal and governmental considerations in intercultural business communication -- Ch. 11. The influence of business structures and corporate culture on intercultural business communication -- Ch. 12. Intercultural dynamics in the international company.
"Intercultural Communication in the Global Workplace, 4/e by Beamer and Varner addresses the issues of culture and communication within the context of international business. The text provides examples of how cultural values and practices impact business communication. The authors are renowned researchers in intercultural communication. They have spent their professional lives researching this field and working in environments where an understanding of the importance of intercultural communication is an issue on a daily basis."--Jacket.