| Description |
1 online resource (ix, 208 pages) : illustrations |
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text txt rdacontent |
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computer c rdamedia |
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online resource cr rdacarrier |
| Bibliography |
Includes bibliographical references and index. |
| Summary |
There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so in the field of technology-based products. From the seemingly simple concepts of ISO 9000 (and the military MIL standards from which that grew) to statistical and analytical methods like Statistical Process Control (SPC) the range of complexity and compliance is staggering. What the average quality engineer or manager needs is a simple guide to what these are, how they relate to one another and most critically how to take advantage of a. |
| Contents |
Cover; Contents; Preface; Chapter 1. Managing for Quality in the High Tech Environment; Chapter 2. The Continuous Improvement Concept; Chapter 3. Finding Your Customers; Chapter 4. Quality Measurement Systems; Chapter 5. Problem Solving; Chapter 6. Systems Failure Analysis; Chapter 7. Employee Involvement and Empowerment; Chapter 8. Corrective Action Boards and Focus Teams; Chapter 9. Statistics for Nonstatisticians; Chapter 10. Statistical Process Control; Chapter 11. ANOVA, Taguchi, and Other Design of Experiments Techniques; Chapter 12. Quality Function Deployment. |
| Note |
Print version record. |
| Language |
English. |
| Subject |
Quality control.
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Factory management.
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Quality Control |
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Qualité -- Contrôle.
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Usines -- Direction.
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quality control.
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BUSINESS & ECONOMICS -- Quality Control.
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TECHNOLOGY & ENGINEERING -- Quality Control.
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Factory management
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Quality control
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| Added Author |
Berk, Susan, 1955-
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| Other Form: |
Print version: Berk, Joseph, 1951- Quality management for the technology sector. Boston : Newnes, ©2000 0750673168 9780750673167 (DLC) 00022363 (OCoLC)43434659 |
| ISBN |
9780080515519 (electronic bk.) |
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0080515517 (electronic bk.) |
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1281047791 |
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9781281047793 |
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9786611047795 |
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6611047794 |
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9780750673167 |
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0750673168 (pbk.) alk. paper) |
| Standard No. |
AU@ 000051558607 |
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CHBIS 006045616 |
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CHNEW 001007263 |
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CHVBK 175242038 |
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DEBBG BV039831174 |
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DEBBG BV042316091 |
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DEBBG BV042957105 |
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DEBSZ 367761459 |
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DEBSZ 422176001 |
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NZ1 12435345 |
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NZ1 15177240 |
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UKMGB 017582558 |
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AU@ 000068855098 |
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