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Title Cost-justifying usability : an update for an Internet age / edited by Randolph G. Bias and Deborah J. Mayhew.

Imprint Amsterdam ; Boston : Morgan Kaufman, 2005.

Copies

Location Call No. OPAC Message Status
 Axe Elsevier ScienceDirect Ebook  Electronic Book    ---  Available
Edition 2nd ed.
Description 1 online resource (xxvi, 660 pages) : illustrations (some color)
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Series Interactive Technologies
Interactive Technologies.
Bibliography Includes bibliographical references and index.
Note Print version record.
Contents Introduction: -- 1. Justifying cost-justifying usability -- 2. Return on investment for usable user-interface design: Examples and statistics -- Framework: -- 3. A basic framework for cost-justifying usability engineering on Web development projects -- 4. A business case approach to usability -- 5. Marketing usability -- 6. Dot coms -- Organizational and Design Context: -- 7. Cost-justification of usability engineering: A vendors perspective -- 8. Practical ROI issues for UCD teams: Considering the impact of social, internal, and external ROI on team credibility, team longevity, and product success -- 9. Usability science as an independent research service -- 10. ROI in Human Factors for Web Applications -- 11. The business case for international user centered design -- 12. Cost-justification of usability engineering for international Web sites -- 13. The ROI of accessibility -- Methods and Approaches: -- 14. Ethnography/Field research at Microsoft -- 15. Out of the box: Approaches to good initial interface designs; -- 16. Keystroke level modeling as a cost-justification tool -- 17. The RITE method -- 18. Sample size and user testing how much is enough? -- 19. Cost-justifying online surveys -- 20. Cost benefits framework and case studies -- 21. Want respect? Respect the shareholder: Usability at Sprint -- 22. Conclusion, wrap-up, next steps.
Summary You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the timeguarantee a robust ROI!ahead of time? How do you decide how much of an investment should be funded? And what is the best way to sell usability to others? In this completely revised and new edition, Randolph G. Bias (University of Texas at Austin, with 25 years experience as a usability practitioner and manager) and Deborah J. Mayhew (internationally recognized usability consultant and author of two other seminal books including The Usability Engineering Lifecycle) tackle these and many other problems. It has been updated to cover cost-justifying usability for Web sites and intranets, for the complex applications we have today, and for a host of productsoffering techniques, examples, and cases that are unavailable elsewhere. No matter what type of product you build, whether or not you are a cost-benefit expert or a born salesperson, this book has the tools that will enable you to cost-justify the appropriate usability investment. Includes contributions by a host of experts involved in this work, including Aaron Marcus, Janice Rohn, Chauncey Wilson, Nigel Bevan, Dennis Wixon, Clare-Marie Karat, Susan Dray, Charles Mauro, and many others; Includes actionable ideas for every phase of the software development process; Includes case studies from inside a variety of companies; Includes ideas from "the other side of the table," software executives who hold the purse strings, who offer thoughts on which proposals for usability support they've funded, and which ones they've declined
Language English.
Subject User interfaces (Computer systems)
Value analysis (Cost control)
User-Computer Interface
Interfaces utilisateurs (Informatique)
Analyse de la valeur.
COMPUTERS -- User Interfaces.
User interfaces (Computer systems)
Value analysis (Cost control)
Genre/Form dissertations.
Academic theses
Academic theses.
Thèses et écrits académiques.
Added Author Bias, Randolph G.
Mayhew, Deborah J.
Other Form: Print version: Cost-justifying usability. 2nd ed. Amsterdam ; Boston : Morgan Kaufman, 2005 0120958112 (DLC) 2005043402 (OCoLC)58546646
ISBN 008045545X (electronic bk.)
9780080455457 (electronic bk.)
9780120958115
0120958112
1280628529
9781280628528
9786610628520
6610628521
0120958112 (alk. paper)
Standard No. AU@ 000051860860
AU@ 000066757791
CHBIS 005830320
CHNEW 000850356
CHNEW 001004944
CHVBK 168569787
DEBBG BV039832108
DEBBG BV040080931
DEBBG BV042307419
DEBBG BV043151433
DEBBG BV044186193
DEBSZ 405307381
DEBSZ 422262536
DEBSZ 43035049X
DEBSZ 434185035
DEBSZ 449084396
NZ1 12434846
NZ1 14539944
YDXCP 2495555

 
    
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