| Description |
1 electronic resource (438 p.) |
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text txt rdacontent |
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computer c rdamedia |
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online resource cr rdacarrier |
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text file PDF |
| Summary |
Governments of both right and left have been introducing market logics and instruments into Australian social services in recent decades. Their stated goals include reducing costs, increasing service diversity and, in some sectors, empowering consumers. This collection presents a set of original case studies of marketisation in social services as diverse as family day care, refugee settlement, employment services in remote communities, disability support, residential aged care, housing and retirement incomes. Contributors examine how governments have designed these markets, how they work, and their outcomes, with a focus on how risks and benefits are distributed between governments, providers and service users. Their analyses show that inefficiency, low-quality services and inequitable access are typical problems. Avoiding simplistic explanations that attribute these problems to either a few 'bad apple' service providers or an amorphous neoliberalism that is the sum of all negative developments in recent years, the collection demonstrates the diversity of market models and examines how specific market designs make social service provision susceptible to particular problems. The evidence presented in this collection suggests that Australian governments' market-making policies have produced fragile and fragmented service systems, in which the risks of rent-seeking, resource leakage and regulatory capture are high. Yet the design of social service markets and their implementation are largely under political control. Consequently, if governments choose to work with market instruments, they need to do so differently, working with principles and practices that drive up both quality and equality. |
| Language |
English. |
| Access |
Open Access EbpS |
| Contents |
Introduction: Designing markets in the Australian social service system / Gabrielle Meagher, Diana Perche and Adam Stebbing -- Quality and marketised care: The case of family day care / Natasha Cortis, Megan Blaxland and Elizabeth Adamson -- The development and significance of marketization in refugee settlement services / Adèle Garnier -- Out of sight, out of mind?: Markets and employment services in remote Indigenous communities / Diana Perche -- A super market?: Marketisation, financialisation and private superannuation / Adam Stebbing -- Marketisation in disability services: A history of the NDIS / Georgia van Toorn -- Making a profitable social service market: The evolution of the private nursing home sector / Gabrielle Meagher and Richard Baldwin -- The marketisation of social housing in New South Wales / Laura Wynne, Kristian Ruming, Pranita Shrestha and Dallas Rogers -- Designing public subsidies for private markets: Rent-seeking, inequality and childcare policy / Adam Stebbing -- Public providers: Making human service markets work / Bob Davidson -- Conclusion: The present and future of social service marketisation / Adam Stebbing and Gabrielle Meagher. |
| Access |
National edeposit: Available online Unrestricted online access. star AU-CaNED |
| Terms Of Use |
Licensed under Creative Commons. Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0). https://creativecommons.org/licenses/by-nc-nd/4.0 AU-CaNED |
| Note |
Unless stated otherwise, the author retains copyright to their work while ANU Press retains exclusive worldwide rights for the distribution of the book. From 2018, the majority of ANU Press titles are published under a Creative Commons licence (CC BY-NC-ND; creativecommons.org/licenses/by-nc-nd/4.0/), which broadens the ways in which works can be used and distributed. Please refer to the copyright page of each book for more information on a specific title's copyright licensing. |
| Subject |
Social marketing -- Australia.
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Communication in social work -- Australia.
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Social service -- Australia.
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Marketing social -- Australie.
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Communication en service social -- Australie.
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Service social -- Australie.
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Social welfare & social services.
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Public administration.
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Communication in social work
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Social marketing
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Social service
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Australia https://id.oclc.org/worldcat/entity/E39QbtfRv8PPH7gCqhkJ8DK8bM
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| Indexed Term |
Marketisation |
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privatisation |
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regulation |
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Australian public policy |
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Social services |
| Added Author |
Perche, Diana. Editor.
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Stebbing, Adam. Editor.
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Meagher, Gabrielle. oth
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Perche, Diana. oth
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Stebbing, Adam. oth
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| Added Title |
Designing Social Service Markets |
| Other Form: |
1-76046-531-3 |
| ISBN |
1760465321 |
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9781760465322 |
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9781760465315 |
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1760465313 (paperback) |
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9781760465315 |
| Standard No. |
AU@ 000072802290 |
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AUNED 000072805441 |
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AU@ 000073773036 |
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