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Author Martin, Jeanette S.

Title Global business etiquette : a guide to international communication and customs / Jeanette S. Martin and Lillian H. Chaney.

Imprint Westport, Conn. : Praeger, 2006.


Location Call No. OPAC Message Status
 Axe Books 24x7 Business E-Book  Electronic Book    ---  Available
Description 1 online resource (178 pages)
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Bibliography Includes bibliographical references (pages 161-173) and index.
Contents Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes and behaviors -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette.
Summary The breakneck speed at which business is "going global" requires a new breed of executives, managers, and front-line employees who are adept at the art of cross-cultural communication, where simple misunderstandings can jeopardize multimillion dollar deals. According to business travel industry forecasts, international travel is expected to increase in 2006 and beyond, reflecting the confluence of trends that are driving businesses of all sizes to penetrate new markets, enter into strategic alliances, improve productivity, and tap into talent and expertise around the world, wherever these resources may be found. Whether you are preparing for a long-term overseas assignment, or a short trip abroad to meet with clients, customers, suppliers, or distributors, Global Business Etiquette will be an indispensable resource for understanding the dynamics of cross-cultural communication, avoiding embarrassing (and costly) gaffes, and successfully navigating the subtleties of social interaction that can set the stage for profitable long-term relationships. Drawing from their many years of research and training in the field; highlighting such important elements of communication as nonverbal gestures, dress, and gift-giving customs; and featuring dozens of colorful examples and useful tips; the authors present a practical approach to interpreting signals and symbols around the world, overcoming stereotypes, and mastering the nuances of international communication. ... Publisher description.
Subject Business etiquette.
Intercultural communication.
Business communication.
Savoir-vivre -- Affaires.
Communication interculturelle.
Communication dans l'entreprise.
BUSINESS & ECONOMICS -- Business Etiquette.
Business communication. (OCoLC)fst00842419
Business etiquette. (OCoLC)fst00842690
Intercultural communication. (OCoLC)fst00976084
Business & Economics.
Vocational Guidance.
Genre/Form Electronic books.
Added Author Chaney, Lillian H.
Other Form: Print version: Martin, Jeanette S. Global business etiquette. Westport, Conn. : Praeger, 2006 0275988155 (DLC) 2005037086 (OCoLC)62789905
ISBN 0275988155
031305522X (electronic bk.)
9780313055225 (electronic bk.)
Standard No. AU@ 000051367338
AU@ 000053220727
DEBSZ 422132969

Available items only