| Description |
1 online resource (xvi, 560 pages) : illustrations |
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text txt rdacontent |
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computer c rdamedia |
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online resource cr rdacarrier |
| Series |
Morgan Kaufmann series in interactive technologies |
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Morgan Kaufmann series in interactive technologies.
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| Note |
Title from title screen. |
| Bibliography |
Includes bibliographical references and index. |
| Note |
Title from website (viewed January 20, 2006). |
| Contents |
Typhoon : a fable -- Do a usability test now! -- Balancing needs through iterative development -- The user experience -- The research plan -- Universal tools : recruiting and interviewing -- User profiles -- Contextual inquiry, task analysis, card sorting -- Focus groups -- Usability tests -- Surveys -- Ongoing relationships -- Log files and customer support -- Competitive research -- Others' hard work : published information and consultants -- Emerging techniques -- Reports and presentations -- Creating a user-centered corporate culture. |
| Summary |
The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques. |
| Language |
English. |
| Subject |
Human-computer interaction.
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User interfaces (Computer systems)
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User-Computer Interface |
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Attitude to Computers |
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Interaction personne-ordinateur.
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Interfaces utilisateurs (Informatique)
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COMPUTERS -- Interactive & Multimedia.
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COMPUTERS -- Social Aspects -- Human-Computer Interaction.
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Human-computer interaction
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User interfaces (Computer systems)
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Computadores (ciências da computação)
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Homens (interação)
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| Indexed Term |
Usability testing Usability studies |
| Genre/Form |
dissertations.
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Academic theses
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Academic theses.
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Thèses et écrits académiques.
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| Other Form: |
Print version: Kuniavsky, Mike. Observing the user experience. San Francisco, CA : Morgan Kaufmann Publishers, ©2003 1558609237 9781558609235 (DLC) 2002115471 (OCoLC)52180723 |
| ISBN |
9781429484541 (electronic bk.) |
|
1429484543 (electronic bk.) |
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9780080497563 (electronic bk.) |
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008049756X (electronic bk.) |
|
1281015075 |
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9781281015075 |
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9786611015077 |
|
6611015078 |
|
9781558609235 |
|
008049756X |
|
1558609237 |
| Standard No. |
99806297182 |
|
(WaSeSS)ssj0000213331 |
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AU@ 000050240038 |
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AU@ 000051558051 |
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AU@ 000051860768 |
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AU@ 000058959568 |
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AU@ 000067090825 |
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CHNEW 001004835 |
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CHVBK 519214803 |
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DEBBG BV039832309 |
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DEBBG BV042307391 |
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DEBBG BV043098024 |
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DEBBG BV044124819 |
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DEBSZ 378291831 |
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DEBSZ 405312830 |
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DEBSZ 422201367 |
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DEBSZ 430404409 |
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GBVCP 785364234 |
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NZ1 12435597 |
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NZ1 14540212 |
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UKMGB 017581871 |
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