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1
Achieving service excellence : strategies for healthcare
Fottler, Myron D.
Chicago, IL : Health Administration Press, ©2010. 2010
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Axe EBSCO Clinical Nursing E-Book
Electronic Book
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2
Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs
Hoffmann, Nicolas, 1983- author.
Frankfurt am Main, Germany : PL Academic Research, an imprint of Peter Lang GmbH, [2013] 2013
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Axe JSTOR Open Ebooks
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3
Perceived quality of mobile services : a segment-specific analysis
Dickinger, Astrid.
Frankfurt am Main ; New York : P. Lang, [2007] 2007
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4
Preference measurement in health
United Kingdom : Emerald Publishing, 2014. 2014
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