Revised edition of the authors' Cultural intelligence, c2009.
Includes bibliographical references and index.
Living and working in the global village -- Cultural knowledge -- Mindfulness and cross-cultural skills -- Making decisions across cultures -- Communicating and negotiating across cultures -- Motivating and leading across cultures -- Working with multicultural groups and teams -- Developing cultural intelligence in a global world.
Presenting a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment, this book will show you how to discard your own culturally based assumptions and pay careful attention to cues in cross-cultural situations. -- Edited summary from book.