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Author Kite, Neilson.

Title Understanding emotional intelligence : strategies for boosting your EQ and using it in the workplace / Neilson Kite and Frances Kay.

Imprint London ; Philadelphia : Kogan Page, 2012.


Location Call No. OPAC Message Status
 Axe Books 24x7 Business E-Book  Electronic Book    ---  Available
Description 1 online resource (236 pages) : illustrations
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Note Title from title screen.
Includes index.
Summary Understanding Emotional Intelligence explains that by using your emotions to their best advantage you can reduce stress, better understand people and be more successful. With models and examples it explains the key concepts and applications of without the jargon.
Contents About the authors; Introduction; 01 Emotional intelligence explained and illustrated; 02 Emotional intelligence building blocks; 03 Ten character traits of emotionally intelligent people and ten of those who are not; 04 Emotions and their impact on work and life; 05 Emotional intelligence and the roles people play; 06 The evolution of an emotionally intelligent organization; 07 Emotional intelligence blind spots; 08 Persuasiveness in business; 09 Emotional intelligence and 20 business situations you could face; PART A -- Business effectiveness. PART B -- Personal effectiveness in a business context; 10 Emotional intelligence and the personal situations you face; 11 The importance of emotional intelligence in the world of social media and mobile communications; 12 Measuring your emotional intelligence; Index.
Subject Emotional intelligence.
Management -- Psychological aspects.
Personnel management -- Psychological aspects.
FAMILY & RELATIONSHIPS -- Death, Grief, Bereavement.
PSYCHOLOGY -- Emotions.
Emotional intelligence. (OCoLC)fst00908802
Management -- Psychological aspects. (OCoLC)fst01007210
Personnel management -- Psychological aspects. (OCoLC)fst01058832
Genre/Form Electronic books.
Added Author Kay, Frances, 1949- Author.
Added Title Emotional intelligence
Other Form: Print version: Kite, Neilson. Understanding Emotional Intelligence : Strategies for Boosting Your EQ and Using it in the Workplace. London : Kogan Page, 2011 9780749458805
ISBN 9780749459376 (electronic bk.)
0749459379 (electronic bk.)
0749458801 (pbk.)
9780749458805 (pbk.)
Standard No. AU@ 000052894803
DEBSZ 397159919

Available items only